#Staples printme email professional

Take your message to the next level with Professional Design. Mobile printing – send your files to up your order in-store or have it shipped to your preferred location Order in-store or online at staplesprint.ca Your files to up your order in-store or have it shipped to your preferred location Print – how you want, when you want, where you want. Staples will never get my business nor the business of anyone I know again.Featured this Week in Small Business Headquarters I will never be ordering from Staples again but, as the young customer service rep indicated over the phone 'it's no problem, we have lots of customers, I am just one'. I would not EVER recommend Staples to anyone if they want items right away or without hassle. I requested to speak to a manager and she tells me they don't have a manager, and continued to refuse allowing me to talk to one. In my opinion, that is horrible and ignorant customer service, especially to a new preferred program client. At that point I informed her I was considering taking my business elsewhere, his response to that was 'then you have to go I guess.' Her exact words and, I quote was 'Well there is nothing I can do about it'. To top it all off when I made the call to speak to a rep regarding my issues, the rep was rude, and had the 'I don't' care attitude. Then I was told I was sent an email about the items, well yes as a matter of fact I was, 'conveniently' as I was talking to the rep, I received the email funny how that works eh! Oh and the most important item (my tonner) apparently was not ready for shipping just yet, it was not in stock when I ordered it yet, upon ordering it, there was no indication it was out of stock.'Or I would not have ordered it.' But now that it's back in stock they want to send it, but I have to wait another few days or so. Are we as clients supposed to be mind readers? How do you have items you can purchase on the website and once it is ordered you're informed they no longer sell the product any longer. not only did I not receive my items well over a week later, but a couple of the items I did order just magically vanished and no longer available. I was told by the rep upon ordering it that the wait was not an issue and I would have it within 2 business days, well ok I thought, I then added the tonner into my cart and once order had been placed I expected my items about 2 days later, or at the very least my tonner. The last big order I had placed included tonner which I had indicated I needed right away. Once I became a preferred member apparently I'm now just some number, they have made very clear to me that becoming a preferred member don't mean anything. I talked to a supervisor on 8/2/22 and he stated he would complete a replacement. The courier left the items at the warehouse. Each day tracking states delivery is running late & will be delivered the following day.

Tracking stated that the items had been shipped but when I talked to an agent I was told she would do a replacement order & some items were out of stock.

In regards to my order I was due to receive the items by 7/22/22 which never happened. I didn’t receive a callback so I called the following evening, talked to a supervisor (Adam) who would have Bill call me once he gets off of a call. I asked to speak with a supervisor (Dan) with no concern regarding the frustration I had experienced or went through, then I request a manager (Bill) he stated he would be reviewing the information and he would call me back which he did stating with it being Friday (7/29/22) there isn’t much he could do & that he would continue to work on it & call me Monday (8/1/22). I waited and waited still no delivery, I decided to call in to see what was going on and was told it was delivered to the wrong address and a refund would be issued. She called the warehouse and spoke with someone who stated that they found the items at the warehouse and would be shipping them out that day, but I would receive them the following day. For the items placed on through classroom wallet it was stated that the box was once again damaged and a refund would be issued, I talked to a supervisor because I was confused why this continues to happen.

Each day there is a different delivery date listed. After doing so there has been nothing but problems and lies communicated to me. After obtaining the refund I placed another order using the classroom wallets funds along with my own personal money and also going on using my money to purchase additional items on 7/19/22.